Privacy Policy

Data we collect

• Account details: your name, mobile number and email address.
• Payment records: the plan bought, amount, date, status and transaction reference.
• Usage data: what you watch, your watch progress and the features you use.
• Technical data: IP address, device and browser type, and cookies.
• Support messages: anything you send us when you contact us.

Card numbers, UPI PINs and net banking credentials are handled by the payment gateway. We do not receive or store them.

How we use it

• to create and secure your account, and to send login codes and service messages;
• to process payments, activate plans and handle refunds;
• to deliver, maintain and improve the Service, and to respond to support requests;
• to prevent fraud and misuse, and to meet legal, tax and accounting duties.

Cookies

We use cookies to keep you signed in and to understand how the Service is used. Blocking essential cookies through your browser settings may stop parts of the Service from working.

Who we share it with

We do not sell your personal data. We share it only with service providers who help us run the Service, such as payment gateways, SMS, hosting and analytics providers, and with authorities where the law requires it.

Retention and security

We keep personal data for as long as your account is active and afterwards as long as legal, tax or accounting rules require. We use reasonable technical and organisational safeguards, although no online system can be guaranteed fully secure.

Your rights

You may ask to access, correct or erase your personal data, withdraw consent, nominate someone to exercise these rights on your behalf, or raise a grievance. Email [email protected] from your registered contact details. Some records may have to be kept where the law requires it.

Children

Accounts are for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us data, please contact us and we will delete it.

Grievance Officer

Privacy complaints can be sent to our Grievance Officer using the details on the Contact Us page.

Changes to this policy

We may update this policy from time to time, and the date above shows the latest version.